The purpose of this book is to elaborate on the working structure of the e-government and the services it provides to its owners and users who are e-citizens. To its owners, it facilitates learning about new features, and to its end users, the e-citizens, it provides a platform to communicate and interact effectively and efficiently. It provides citizen-citizen (C2C) services for e-government to enhance the quality of communication, specifically at an e-government portal where implementation of applications is costly, also providing cheap quality of services along with many other issues, making the communication process difficult, whereas the same service provided by the new web applications is inexpensive and high in quality.
